Last year, the procurement and supply chain management profession was challenged like never before. Despite facing numerous upheavals inflicted by supply chain disruptions in the last decade, most companies still found themselves unprepared for COVID-19. When the outbreak began in China, the disruptions were significant and far reaching, but 70% of organizations did not have a clear sense of what parts of their supplier network were affected. Instead, they were still in a “data collection and assessment” mode, manually trying to identify which of their suppliers had a site in the specific locked-down regions of China. The effort was exponentially complicated as countries around the world went into various stages of lockdowns and restrictions and supply chain experts spent several months reacting and responding.
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