Last updated: September 20, 2018
- Collection of Personal Information
“Personal Information” means all personally-identifiable information (such as e.g., your name, physical address, e-mail address, home and mobile telephone numbers, or birth date) that you submit in connection with the Services. Resilinc does not collect Personal Information unless you voluntarily submit it in connection with your use of the Services, send inquiries to Resilinc, or participate in certain activities available via the Services. We collect Personal Information when you choose to use certain features of the Services, including when you: (i) create an account on the Website; (ii) engage in certain activities available via the Services, such as uploading contents, videos, or photographs; or (iii) consent to receive commercial or promotional email, direct mail, or SMS/text messages about upcoming promotions or events.
- Information Gathered Automatically
Resilinc automatically collects certain non-identifying information about you (such as your movement about the Website the pages you visit most frequently, the type of browser or computer operating system you use, the domain name of the website from which you link, or aggregated information).
In addition, Resilinc may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile devices’ unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet browsers you use, and the information about the way you use the Services.
Resilinc uses “cookies” to customize and improve your use of the Services. Cookies are small pieces of information or data stored on your computer or mobile device that are used to determine your preferences and track certain behavior or activities when you use the Services. If you object to this practice, you may erase or block cookies. We recommend, however, that you allow cookies to be stored on your computer or mobile device as they may be needed to properly use the Services.
- Your Content
Resilinc assumes no responsibility for securing any other content you submit via the Services. Resilinc has no obligation to use, or solicit or enable others to use any content you submit to us.
Resilinc will retain any Personal Information that you submit in connection with your account unless Resilinc deems such Personal Information to violate this Agreement or until such time as you decide to remove such Personal Information. You understand that deleted Personal Information may persist for a reasonable period of time in backup copies but will not be available to others.
If you wish to review, change, or remove any Personal Information that you have provided in connection with the Services, or if you wish to delete your account with us, please email us at [email protected]
If you are a California resident, you may request certain information once per year about our disclosure of certain categories of Personal Information during the preceding calendar year to third parties for such third parties’ own direct marketing purposes. Please send your request by email to
[email protected] or by postal mail 1525 McCarthy Blvd. Suite 1122 Milpitas, CA 95035. We reserve our right not to respond to requests submitted other than to the email or mailing addresses specified in this section.
Resilinc may use your Personal Information to contact you regarding the Services. We may also use your Personal Information to provide services requested by you and for internal research and marketing purposes. We may share your Personal Information and non-identifying information that we collect from you with our parent, subsidiaries, divisions, affiliates, or customers.
Except as provided herein, Resilinc will not: (a) use, disclose, or sell your Personal information to any third parties for any purposes other than those necessary to deliver the Services; and (b) sell or transfer to unaffiliated third parties any Personal Information that you submit, or any non-identifying information collected without your consent.
The Personal Information and non-identifying information we collect from you may be used as follows:
- to personalize your experience and better respond to your individual needs;
- to improve the Services;
- to improve customer service;
- to administer contests, promotions, surveys or other features for the Services;
- to send periodic mailings concerning information and updates pertaining to Resilinc;
- to provide aggregated survey results or derivative works to Resilinc’s customers; or
- as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control.
Notwithstanding the foregoing or any other statements or representations here or elsewhere, Resilinc reserves the right to disclose any Personal Information in our possession if Resilinc believes that such disclosure is necessary: (i) to conform to legal requirements or to respond to a subpoena, search warrant, or other legal process received by Resilinc, whether or not a response is required by applicable law; (ii) to enforce or protect Resilinc’s rights; or (iii) to protect the safety of users of Resilinc’s Services and members of the general public.
WE ARE NOT RESPONSIBLE FOR THE PERSONAL INFORMATION AND OTHER NON-IDENTIFYING INFORMATION YOU CHOOSE TO SUBMIT IN ANY PUBLICLY ACCESSIBLE AREA OF THE SERVICES.
Resilinc has reasonable security measures in place to protect Personal Information you submit in order to receive the Services. While no computer system or server is completely secure, we believe the measures we implement reduce security problems. Notwithstanding the foregoing, Resilinc cannot guarantee the security of your Personal Information. When you communicate with Resilinc electronically or otherwise submit your Personal Information, your communication is not necessarily secure and is subject to all of the risks of communication, including unauthorized entry or use, hardware or software failure, and other factors that may compromise the security of Personal Information at any time. Resilinc assumes no responsibility for the security of any Personal Information you submit.
The Services are not designed for or targeted to children under the age of 13, and Resilinc will never knowingly solicit or collect the Personal Information of a child under the age of 13. If we discover that Personal Information of a child under the age of 13 has been submitted without verifiable parental consent, we will immediately delete such Personal Information. If you believe that we might have any information from or about a child under 13, please contact us at [email protected] (additional contact information below).