Supply chains historically have been “starved of investment in technology, with many companies still using spreadsheets and email,” says Sumit Vakil, chief product officer with Resilinc, a provider of supply chain risk management tools. “It’s 20th century technology applied to today’s problems.” Not only are manual operations time-consuming and prone to error, but they also keep supply chain leaders from leveraging solutions, such as artificial intelligence, that can provide the flexibility, visibility, and insight needed to improve operations and decision-making.
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