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Global supply chains took a beating in 2020. Thanks to COVID-19, demand for cleaning chemicals, devices and personal protective equipment shot sky-high. Meanwhile, government-mandated stay-at-home orders kept workers away from the factory. Even when deliveries finally made it to American ports, transportation challenges — in the form of a long-simmering trucker shortage — added even more cost, confusion and delay.
The jan/san supply industry, already under stress from two decades worth of consolidation, really took it on the chin. As consumers began hoarding products, prices rose, supplies dwindled and certain commodities went under allocation, according to Bindiya Vakil, CEO of Resilinc, provider of AI-based supply chain data monitoring, mitigation and risk analytics solutions in Milpitas, California.
