Customers

Customers

Our customers are widely recognized as global leaders in their commitment to supply chain resiliency and supply chain risk management.

  • “One way that EMC fulfills its mission is by using Resilinc EventWatch. After the 2011 Thailand floods and the earthquake and tsunami in Japan, EMC discovered it had blind spots in its own supply chain and we had difficulty determining where our parts were being manufactured in a timely manner and it could take several weeks to truly understand the impact. Now we can know in minutes what our supply chain looks like and we have a sense of its recovery capabilities.”

    DELL EMC
    • Principal Program Manager
  • “Any disruption to our production schedule caused by an unexpected shortage of systems, components or parts even for a relatively short period of time could cause us to alter production schedules or suspend production entirely – and adversely affect our financial results. The multi-tier supply chain mapping and visibility provided by Resilinc gives us valuable insights into potential vulnerabilities deep in our supply chain and work with our suppliers proactively to mitigate issues before they may occur.”

    GM
  • “If I were to give other executives advice on [building a supply chain resilience program], I would say go and get started. This is something your customers expect. This wasn’t a requirement a decade ago, but now it’s table stakes. And, quite frankly, if you’re not doing it now, I’m going to get the parts before you will.”

    JUNIPER
    • Global Operations Executive
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  • “One way that EMC fulfills its mission is by using Resilinc EventWatch. After the 2011 Thailand floods and the earthquake and tsunami in Japan, EMC discovered it had blind spots in its own supply chain and we had difficulty determining where our parts were being manufactured in a timely manner and it could take several weeks to truly understand the impact. Now we can know in minutes what our supply chain looks like and we have a sense of its recovery capabilities.”

    DELL EMC
    • Principal Program Manager
  • “Any disruption to our production schedule caused by an unexpected shortage of systems, components or parts even for a relatively short period of time could cause us to alter production schedules or suspend production entirely – and adversely affect our financial results. The multi-tier supply chain mapping and visibility provided by Resilinc gives us valuable insights into potential vulnerabilities deep in our supply chain and work with our suppliers proactively to mitigate issues before they may occur.”

    GM
  • “If I were to give other executives advice on [building a supply chain resilience program], I would say go and get started. This is something your customers expect. This wasn’t a requirement a decade ago, but now it’s table stakes. And, quite frankly, if you’re not doing it now, I’m going to get the parts before you will.”

    JUNIPER
    • Global Operations Executive
  • “Resilinc enables us to adopt proven industry best practices in supply chain resiliency to strategically protect our products and interests, both now and in the future. By identifying and quantifying single points of failure, we can proactively plan for and mitigate potential disruptions.”

    PaloAlt
    • Vonnie French
    • VP - Supply Chain Operations
  • “Managing supply chain risk starts with a great partner like Resilinc, whether it be at the supplier level or at the product part number level, the mapping is extremely important to develop that trust through the supply network. Resilinc helps us understand the sub-tiers to understand the underlying risk. We do a lot of what-if scenarios and mock drills, events happen when they happen - it is important to be prepared at all times.”

    Micron
    • John Waite
    • VP - Global Supply Chain
  • “We see Resilinc as a way to move the entire industry’s collective supply chain forward. With Resilinc, Amgen is able to gain new insights into our sub-tier supply chain that we were unable to see before. And if we do see a potential issue, we have the enhanced intelligence needed to take action before it can impact the company.”

    AMGEN
    • Patricia Turney
    • Executive Director - Supply Chain
  • After using Resilinc for nearly three years, we feel that we are pretty mature in that process now... but I can’t imagine living without having these tools.

    testimonial
    • DAVID LEICH
    • Director - Global Supply Chain
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Read how Amgen is achieving Supplier Collaboration to reach its Risk Management goal

Watch Juniper Networks success story webcast: Juniper Networks Five "Ah Hah" Moments on Route to Resiliency

Read about how Western Digital is achieving multi-tier supply chain risk visibility and overall resiliency with Resilinc

Our Long Term Customers

Case Studies

GMC

Five years ago when a magnitude 9.0 earthquake struck off Japan's northeastern shore, generating gigantic tsunami waves

PALO ALTO NETWORKS

In 2012, Palo Alto Networks was preparing for its IPO debut in the wake of major world disasters including the

AMGEN

Read what business challenges AMGEN were faced with in their supply chain and the value they realized by

JUNIPER NETWORKS

Read what business challenges Juniper Networks were faced with in their supply chain and the value they realized by

DENTSPLY SIRONA

Read what business challenges Dentsply Sirona were faced with in their supply chain and the value

Western Digital

One disaster a week: How Biogen stabilized its supply during August-September 2017

Webcasts

Watch Michael Landberg’s Interview with SupplyChainBrain

Watch the customer case study webcast

Watch the "Achieving SCRM ROI" videocast featuring GM

Watch Lee Young speak about Why good risk management is crucial to product quality

Watch the Webcast: Lessons on Global Supply Chain Risk from IBM

Watch Lee Wolfe discuss how NetApp prepares for supply chain disruptions

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