In 2019, Western Digital partnered with Resilinc to develop next-generation SCRM analytics, including a predictive engine, called Predictive Risk. The Predictive Risk model leverages artificial intelligence and historical data to help Western Digital plan for and mitigate risk before disaster strikes, protecting the continuity of supply and avoiding execution delays.

This case study highlights how Western Digital used the Predictive Risk engine during COVID-19 to protect its supply and save millions of dollars before disruption hit.