Supplier Performance

June 12, 2018 Posted by 0 thoughts on “Supplier Performance”
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Supplier Performance refers to the ongoing execution of supplier actions/processes as outlined in SLAs with their hiring companies. Factors used to assess supplier performance can include:

  • Product quality
  • Mean Time between Failure (MTBF)
  • Delivery accuracy
  • Warranty claims
  • Customer service response time
  • Account management
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