Crisis Preparation

Crisis Preparation is a process for a business to ready itself for future crises, which may include the following elements:

  • Determine a crisis team's roles, responsibilities, and governance
  • Define communication channels
  • Establish event response-level triggers
  • Develop and document playbooks
  • Map and develop IT/application/system recovery processes
  • Develop a post-crises assessment and continuous improvement process
  • Define and test the basic processes
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